Mode & Metric Free store review

Your fashion store is losing sales.

We find where shoppers lose confidence on your Shopify store, then fix it for you.

Get your free store review See the results

Recent work with

Selected work.
Measurable impact.

LuluWoman cart after: a single progress bar showing 10 dollars to 10 percent off, and discounted low-cost add-ons with one-tap add buttons. LuluWoman cart before: a four-stage reward ladder across free shipping, 10 percent off, gift and 50 dollars off, with recommended products priced at 149 and 165 dollars.
The cart. Drag to compare.

LuluWoman

Premium contemporary womenswear. We rebuilt the product page, size guide and cart around one job: buying confidence.

+8% conversion rate2.97% to 3.21%

add-to-cart rate
+12%
average order value
+8%
Read the LuluWoman case study

Oak & Hyde

Improvements to trust, product information and purchase confidence.

+43.75% conversion rate

add-to-cart rate
+60%
Oak & Hyde product page before: a long italic description, a size dropdown and an outlined add-to-cart button.
BeforeLong description, outlined button
Oak & Hyde product page after: a one-line description, three benefit points, a size guide prompt above the size dropdown, a row of reassurances and a solid add-to-cart button.
AfterBenefits, size help, reassurance

All figures are relative increases on each store's own baseline. LuluWoman's figures cover the first four weeks live.

How it works

We handle the research, strategy and implementation. You stay in control of what goes live.

  1. Free store review

    We review your store through a shopper's eyes and send a short, personalised video highlighting where customers may hesitate.

  2. Discovery & scope

    We learn about your business, customers and goals, then agree on the project scope and a fixed price before any work begins.

  3. Research & prioritise

    We examine how your customers shop, identify what's holding them back and prioritise the changes most likely to make a commercial difference.

  4. Build, test & launch

    We implement the changes on a duplicate Shopify theme, test everything and launch only once you've approved the work.

  5. 30-day post-launch support

    We provide 30 days of support after launch to resolve any issues with the changes we've made.

Focused improvements.
A clear price.

Start free. Pay only if you want the fixes done for you.

Free store review

$0

See what's costing you sales before you spend anything.

  • The 1–3 issues most likely costing you sales, shown on your own store in a short video walkthrough
  • Reviewed by hand, the way your customers shop
  • Back within 24 hours, with no obligation
Get your free store review

The Conversion Edit

One-off project

Starts atA$2,500 / project

Turn more of the traffic you're already getting into customers.

  • Clear answers on where shoppers lose confidence
  • The highest-impact fixes built and launched for you
  • Tested on a copy of your theme, and live only once you approve
  • 30 days of post-launch support
  • One fixed price, agreed up front
Request a quote

Common questions

Can I start small?

Yes. Start with the free review. You'll see what we'd fix first, why we think it matters, and what we'd recommend doing next — with no obligation.

If you want us to implement the fixes, we'll scope the work and give you one fixed price before anything starts. You decide whether to go ahead.

How much will my store cost to fix?

It depends on what we find. The Conversion Edit starts from A$2,500, and we scope the work against your store before anything begins.

You'll know exactly what we'd fix and what it costs before you commit. The agreed price doesn't change once work starts.

Will this definitely work for me?

No, and we'd never promise that. CRO isn't something anyone can guarantee.

What we can do is identify the highest-confidence issues we see, explain why we think they're hurting sales, and let you decide whether they're worth fixing before you spend anything.

That's why every project starts with the free review.

How is this different from a CRO retainer?

Most CRO retainers are ongoing monthly engagements.

Mode & Metric is one-off and focused: we find the highest-impact issues hurting conversions, quote a fixed price, and make the changes.

No retainer to start. We scope the work, agree the price, make the changes, and finish the project.

Do you redesign the whole store?

No. Most stores don't need a full redesign.

We focus on the specific issues hurting conversions, usually things like mobile UX, CTA visibility, trust positioning, product page structure, clarity, and site friction.

The goal is to improve how the store converts, not completely change how it looks.

Why do you only work with fashion stores?

Fashion has its own conversion problems: fit uncertainty, sizing, product confidence, imagery, returns, delivery expectations and how products are discovered.

By working only with fashion stores, we get better at recognising those problems and knowing what to look for, instead of applying the same CRO checklist to every business.

Can I still edit my store after?

Yes. We don't lock anything or change your setup. You can keep editing your store like normal.

See what's costing you sales.

A short video walkthrough of your store, reviewed by hand and back within 24 hours.

See how we handle your details in our privacy notice.